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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake ivey

February 10, 2026

5  out of  5
rating by Jake ivey
"Trevor took care of us promptly and made sure I understood my policy."
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Brandon Pickett

February 2, 2026

5  out of  5
rating by Brandon Pickett
"Very knowledgeable and super great to work with. Will certainly recommend them."
We responded:
"Thank you so much for your kind review! We’re glad you found our team knowledgeable and great to work with. We truly appreciate your recommendation!"
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Shai Rittenhouse

January 28, 2026

5  out of  5
rating by Shai Rittenhouse
"Trevor is absolutely amazing and so is Jon! We recently switched to State Farm and they both have been so helpful! We could not be happier!"
We responded:
"Thank you so much for your kind review! We’re thrilled Trevor and Jon could make your switch to State Farm easy and helpful. We truly appreciate your trust and are glad you’re happy with our team!"
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Sharon Owens

January 13, 2026

5  out of  5
rating by Sharon Owens
"Switched to this company. Everyone I spoke to here has been very knowledgeable and helpful as well as friendly and trying to meet"
We responded:
"Thank you for your review! We’re thrilled to hear that our team has been knowledgeable, helpful, and friendly while assisting you. We truly appreciate your trust and are always here to meet your insurance needs!"
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Stevie Stephens

January 7, 2026

5  out of  5
rating by Stevie Stephens
"Everyone was friendly, went way and beyond to meet your needs. I highly recommend this place for your insurance."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear our team went above and beyond to meet your needs. Your recommendation means a lot to us and we’re always here to help with your insurance."
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Wagner Cordeiro

December 6, 2025

5  out of  5
rating by Wagner Cordeiro
"Like a good neighbor, state farm is there !"
We responded:
"Thank you for the five-star review! We’re glad we could help with your auto insurance and truly appreciate your kind words. Just like the State Farm slogan says, we’re always here for our customers whenever they need us!"
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Drew Porter

November 20, 2025

5  out of  5
rating by Drew Porter
"Jon is a great insurance agent. I have a policy insuring my truck. Great coverage and price"
We responded:
"Thanks Drew....the check is in the mail....kidding of course...glad to hear that you are already realizing the value of being insured by the best company out there...."
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Thomas Mcnally

November 17, 2025

5  out of  5
rating by Thomas Mcnally
"I enjoy the monthly auto payment no extra cost. No hassle."
We responded:
"Thank you for sharing! We’re glad you’re enjoying the hassle-free monthly auto payments. We appreciate your support and are always here if you need anything!"
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Brooke Spence

November 1, 2025

5  out of  5
rating by Brooke Spence
"Jon and team and been very helpful with the transition to State Farm! Highly recommend!"
We responded:
"Thank you, Brooke! We appreciate you taking the time to share your experience with our team. We are so happy we were able to make your transition to State Farm a smooth one. We are always happy to help!"
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Debbie Holder

October 23, 2025

5  out of  5
rating by Debbie Holder
"There are very nice on the phone.ans.they answer the Phone when i.cakk"
We responded:
"Thank you for sharing your experience! We’re glad our team could be helpful and responsive when you called. Providing friendly, reliable service is always our goal, and we appreciate you choosing us for your insurance needs!"
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Harold Dean

October 21, 2025

5  out of  5
rating by Harold Dean
"All ways ready to help, great rep she always answers my questions and helps me with questions I would like to send others to them for service, they area 5 star company"
We responded:
"Thank you for your wonderful review! We’re glad our team could provide helpful and reliable service, answering all your questions. We truly appreciate your trust and your willingness to recommend us to others. It means a lot to have you as part of our State Farm family!"
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keona mathis

October 8, 2025

5  out of  5
rating by keona mathis
"I just got my insurance with State Farm and so far everything’s been great! The process was super easy, and my agent was really helpful walking me through everything step by step. They made sure I understood my coverage and helped me find what fit my budget."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear your State Farm agent made the process easy and guided you through your coverage step by step. Helping our customers find insurance that fits both their needs and budget is always our goal. We truly appreciate you choosing us for your insurance needs!"
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Tim Reynolds

October 6, 2025

5  out of  5
rating by Tim Reynolds
"This company is a top notch State Farm Agency. This one is very good. Will do what they say and in a timely manner. Great agency"
We responded:
"Hi Tim! Thank you for your kind words! We’re thrilled to hear you had a positive experience with our team. We take pride in providing timely and reliable service, and your feedback means a lot to us!"
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Drew Porter

September 29, 2025

5  out of  5
rating by Drew Porter
"Jon is a great insurance agent in Chattanooga. I have an auto policy with them. Maya is super helpful as well. Jon is also just a great guy. We catch up on football every time we see each other."
We responded:
"Drew- appreciate the kind words, however, our approach is simple: educate our customers so they make the best decisions based on their unique needs. Now, as for the football talk, I'm still sticking with my guy Joe over Patrick....even if he's a SF guy....Thanks again for the kind words though."
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Matthew Wills

September 18, 2025

5  out of  5
rating by Matthew Wills
"I've been doing business with them since moving to Chattanooga in 2018. Never had a negative experience. Excellent staff & service with a smile!"
We responded:
"Thank you for sharing your experience, Matthew! We’re thrilled to hear you’ve had excellent service since 2018 and that our team has consistently provided friendly and helpful support for your full coverage auto, roadside assistance, and term life insurance. We truly appreciate your loyalty and trust in our agency!"
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Curtis Dyers

September 18, 2025

5  out of  5
rating by Curtis Dyers
"The agent I spoke with was very professional and helpful. I would definitely recommend them to anyone."
We responded:
"Thank you for sharing your experience! We’re so glad our team provided professional and helpful service for your full coverage auto insurance needs. Your recommendation means a lot, and we truly appreciate your trust!"
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Zach Green

September 15, 2025

5  out of  5
rating by Zach Green
"Roadside assistance is fantastic"
We responded:
"Thank you for your feedback! We’re glad you found a great price and are enjoying our roadside assistance. We appreciate your trust in us for your insurance needs!"
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Shanie Little

September 10, 2025

5  out of  5
rating by Shanie Little
"Always had a great experience with Jon's office! I feel like he and his office truly care about their customers!"
We responded:
"Thank you for the kind words! We’re so glad to hear you’ve always had a great experience with Jon and our office. Caring for our customers is at the heart of what we do, and your feedback means so much to our team."
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Grace Miller

September 4, 2025

5  out of  5
rating by Grace Miller
"Everyone that I spoke with at Jon Lakamp State farm were super helpful! They helped me get my insurance set up and also checked back in with me to make sure all the things I needed to set up were done and to make sure I didn’t need assistance as well. I would recommend using this agency for insurance!"
We responded:
"Thank you for your kind words! We’re glad our team could help get your insurance set up and follow up to make sure everything was taken care of. Your recommendation means a lot, and we truly appreciate your trust in Jon Lakamp State Farm!"
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Courtney Tyvand

August 27, 2025

5  out of  5
rating by Courtney Tyvand
"Jon's team has always been very professional and easy to work with"
We responded:
"Thank you for sharing your experience! We’re glad our team has been professional and easy to work with. We appreciate your trust in us for your auto and homeowners insurance needs."
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Will Maples

August 26, 2025

5  out of  5
rating by Will Maples
"They have always treated me and my family fairly and were quick to respond and help when I was in an accident"
We responded:
"Hi Will! Thank you for sharing your experience! We’re glad our team could provide fair, responsive service and help you and your family during an accident. We truly appreciate your trust!"
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David Bull

August 20, 2025

5  out of  5
rating by David Bull
"Jon has always gone above and beyond for me for all of my insurance needs. Maya has also been exceptional with helping me recently. The customer service is top notch."
We responded:
"Thank you for your kind words! We’re thrilled Jon and Maya could provide exceptional service and support for all your insurance needs. We truly appreciate your trust and feedback!"
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Vicki Allen

August 19, 2025

5  out of  5
rating by Vicki Allen
"I have had State Farm Insurance for many years but am a new customer to this agency. Jon, Amanda and Maya have been great with the change from California to Tennessee. Highly recommend them."
We responded:
"Thank you for sharing your experience! We’re glad Jon, Amanda, and Maya could make your transition from California to Tennessee smooth and help with your full coverage auto insurance. We truly appreciate your recommendation!"
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Karisa Jackson

August 19, 2025

5  out of  5
rating by Karisa Jackson
"As an insurance agent myself, this may be hard for others to understand why I would write a review for a so-called competitor. I have never looked at Jon and his wonderful staff as competition but as wonderful partners in insurance. There are times as an agent you are unable to help a client and when that happens, I can trust that Jon and his staff will do the right thing with proper protection. I look forward to many years of collaboration!"
We responded:
"Thank you so much for your thoughtful review! We’re honored to be considered a trusted partner and appreciate your kind words about our team. We look forward to many years of collaboration!"
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Danielle nipper

August 19, 2025

5  out of  5
rating by Danielle nipper
"I can’t say enough great things about Trevor Dunkel. He helped me get better coverage and rates. I love more for less. He will absolutely go to work for you. Highly recommended."
We responded:
"Hi Danielle, thank you so much for your kind words! We’re thrilled Trevor could help you get better coverage and rates. We truly appreciate your recommendation and are always here to help!"