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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Bull

August 20, 2025

5  out of  5
rating by David Bull
"Jon has always gone above and beyond for me for all of my insurance needs. Maya has also been exceptional with helping me recently. The customer service is top notch."
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Vicki Allen

August 19, 2025

5  out of  5
rating by Vicki Allen
"I have had State Farm Insurance for many years but am a new customer to this agency. Jon, Amanda and Maya have been great with the change from California to Tennessee. Highly recommend them."
We responded:
"Thank you for sharing your experience! We’re glad Jon, Amanda, and Maya could make your transition from California to Tennessee smooth and help with your full coverage auto insurance. We truly appreciate your recommendation!"
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Karisa Jackson

August 19, 2025

5  out of  5
rating by Karisa Jackson
"As an insurance agent myself, this may be hard for others to understand why I would write a review for a so-called competitor. I have never looked at Jon and his wonderful staff as competition but as wonderful partners in insurance. There are times as an agent you are unable to help a client and when that happens, I can trust that Jon and his staff will do the right thing with proper protection. I look forward to many years of collaboration!"
We responded:
"Thank you so much for your thoughtful review! We’re honored to be considered a trusted partner and appreciate your kind words about our team. We look forward to many years of collaboration!"
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Danielle nipper

August 19, 2025

5  out of  5
rating by Danielle nipper
"I can’t say enough great things about Trevor Dunkel. He helped me get better coverage and rates. I love more for less. He will absolutely go to work for you. Highly recommended."
We responded:
"Hi Danielle, thank you so much for your kind words! We’re thrilled Trevor could help you get better coverage and rates. We truly appreciate your recommendation and are always here to help!"
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Hudley “Lee” Grisham

August 16, 2025

5  out of  5
rating by Hudley “Lee” Grisham
"Very thankful to have Jon as an agent because he is always asking ME questions. That helps him know how to best serve me based on things that have changed in my life. He is also learning and improving his knowledge of his work, our area, and the market. This helps me be aware of insurance changes and how that could impact my policy in the future."
We responded:
"Thank you so much for sharing this! We really appreciate your kind words. Asking questions helps us better understand what’s changing in your life so we can make sure your coverage continues to fit your needs. We’re always learning and working to stay on top of changes in our area and the insurance market, so it means a lot to know that’s been helpful for you. We’re grateful for the opportunity to serve you!"
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David Lukashenko

August 15, 2025

5  out of  5
rating by David Lukashenko
"Great, fast and easy with making sure all my cars are insured and safe on the road!"
We responded:
"David- good to hear that my Team was quick and efficient in getting you covered, but even better to hear that you have the confidence in knowing your properly insured with the Industry leader. "
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Cynthia Wolchuk

August 15, 2025

5  out of  5
rating by Cynthia Wolchuk
"Insuring your vehicles is hardly a pleasurable experience. Mine was exceptional. My agent was knowledgeable, patient and really nice. He explained everything to me. Not only did i get the best rates, I was fortunate to get a great agent, Trevor, who is with a great State Farm agency."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Trevor made the process such a positive experience. Our goal is to make insurance simple and stress-free, so it’s wonderful to know you felt supported and well taken care of. We truly appreciate your trust in our State Farm agency and look forward to being here for you anytime you need us."
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Donna Heath

July 31, 2025

5  out of  5
rating by Donna Heath
"The helpfulness and knowledge in this office is top notch. Trevor, Jon, Maya, and Amber were fantastic!"
We responded:
"Thank you for the wonderful feedback! We’re thrilled to hear that Trevor, Jon, Maya, and Amber provided you with top-notch service and knowledge. Our team takes pride in being helpful and attentive, and your support means a lot to us!"
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Daniel Eimers

July 31, 2025

5  out of  5
rating by Daniel Eimers
"We were looking for new insurance. They were very low pressure and very helpful as we switched our insurance to State Farm."
We responded:
"Thank you for your feedback! We're glad to hear that our team made your insurance switch to State Farm smooth and stress-free. Providing helpful, low-pressure service is what we strive for, and we appreciate your trust in us!"
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katie cravatt

July 30, 2025

5  out of  5
rating by katie cravatt
"Jon Lakamps office has also been there for me. Very friendly staff, always willing to help and you can always reach them. I highly recommend there office."
We responded:
"Hi Katie! Thank you for your kind recommendation! We're happy to hear that Jon Lakamp’s office has been consistently friendly and helpful. Being available and supportive is very important to us, and we appreciate your trust in our full coverage auto and life insurance services!"
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Rodney Freeman

July 29, 2025

5  out of  5
rating by Rodney Freeman
"Jon Lakamp and staff are awesome, always there to assist and answer all my questions. They are the best."
We responded:
"Hi Rodney, thank you for the wonderful review! We’re so glad to hear that Jon Lakamp and our team have been there for you. Providing helpful, reliable service is what we strive for every day. We truly appreciate your support!"
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Denise Freeman

July 29, 2025

5  out of  5
rating by Denise Freeman
"Very informative and friendly staff. A satisfied customer for over 30 yrs."
We responded:
"Hi Denise, thank you so much for your continued trust and loyalty over the past 30 years! We’re honored to have you as part of our State Farm family and truly appreciate your kind words about our team. Here's to many more years of great service!"
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Kayla Dockery

July 28, 2025

5  out of  5
rating by Kayla Dockery
"Customer service is top notch- agents are friendly, responsive, and take the time to make sure all the information is accurate. Whether we’re making policy changes or filing a claim, we’ve never had any issues. 10/10 recommend."
We responded:
"Hi Kayla, thank you so much for the thoughtful review! We’re thrilled to hear that you’ve had consistently positive experiences with our team. We truly appreciate your recommendation!"
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Matt Harris

July 25, 2025

5  out of  5
rating by Matt Harris
"Very helpful, informative, and friendly office. Got me set up with a policy quickly and easily"
We responded:
"Matt- love hearing that we were informative- our goal centers on making sure everyone understands their policies and what the policy does to protect you. Let us know how else we can help in the future. "
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Ben Hillner

July 25, 2025

5  out of  5
rating by Ben Hillner
"Staff were insightful and helpful, managed to explain everything that I needed in my move. Would recommend to other newcomers!"
We responded:
"Hi Ben, thank you for the kind words! We’re so glad our team could help make your move a little easier by providing clear, helpful guidance. It means a lot to know you'd recommend us to other newcomers—we're always here to support you every step of the way!"
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Renee Walters

July 24, 2025

5  out of  5
rating by Renee Walters
"We needed to change our car coverage over to a new car. They made it very easy and was a very pleasant experience."
We responded:
"Renee- love hearing that your recent change over to a new car was simple, easy and pleasant. Your SF.com and the State Farm app are also great ways to manage your policies, although when you call the office we always enjoy catching up with everyone…so keep calling us! Hope to connect with you soon. "
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Esean Norris

July 23, 2025

5  out of  5
rating by Esean Norris
"Very Respectable and Professional"
We responded:
"Esean- we try to focus on making our customer interactions “educational” with an emphasis on making everyone aware of their insurance options on every policy. Please continue to reach out if you have questions or need help- that’s why we are here! Hope to talk with you soon. "
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Raymond Hruby

July 23, 2025

5  out of  5
rating by Raymond Hruby
"Jon Lakamp and his team consistently provide professional and courteous service for both our home and business needs!"
We responded:
"Thank you for the kind words Ray- it’s been a pleasure helping you all-especially with your Business needs. As always, call us when you need any thing- here to help. "
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Susan Castle

July 22, 2025

5  out of  5
rating by Susan Castle
"Staff is always cheerful, helpful and ready to take on any task required when my husband or I need to go to the actual State Farm office!"
We responded:
"Hi Susan, thank you so much for your kind words! We’re delighted to hear our staff has been cheerful and helpful every time you and your husband visit our office. We’re always here to assist you with whatever you need!"
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Kevin H Roberts

July 15, 2025

5  out of  5
rating by Kevin H Roberts
"Easy change from another insurer. Better coverage for less money."
We responded:
"Hello Kevin! Thank you so much for your kind words! We're thrilled to hear that switching to our services was a smooth experience and that you're enjoying better coverage at a more affordable rate. If you have any questions or need assistance in the future, please don't hesitate to reach out. Welcome to State Farm!"
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Roderick Weddington

July 14, 2025

5  out of  5
rating by Roderick Weddington
"Great customer serivce! Very friendly and knowledgable about their services they offer, with the acception of going over the details like a fine tooth comb. Will recommend to new customers!"
We responded:
"Hi Roderick! Thank you so much for your kind words! We're thrilled to hear that you found our customer service friendly and knowledgeable. We take pride in ensuring our customers are well-informed about our services, and it's great to know that our attention to detail made a positive impression. Your recommendation means a lot to us, and we look forward to assisting you and any new customers you refer in the future!"
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Pamala Caputo

July 9, 2025

5  out of  5
rating by Pamala Caputo
"Very responsive and communication is helpful in determining insurance whether it’s automotive etc, Life, or property insurance Jon and his are spot on. They have that Down home town feel and understanding of our needs. Local to our area."
We responded:
"Hi Pamala! Thank you so much for your kind words! We're glad to hear that our team have been responsive and helpful across all your insurance needs—whether it’s auto, life, or property. We take pride in offering that local feel while truly understanding and supporting our community. We appreciate your trust and are always here for you!"
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Jeremy Lambert

July 7, 2025

5  out of  5
rating by Jeremy Lambert
"Great place to do business with. Very helpful and awesome customer service."
We responded:
"Hi Jeremy, thank you for the great review! We’re so glad to hear you had a positive experience and that our team’s customer service stood out. We truly appreciate your support and look forward to continuing to serve you!"
Profile photo of Tara Blake

Tara Blake

July 4, 2025

5  out of  5
rating by Tara Blake
"Jon and his staff are amazing!! When I switched to State Farm, the customer service was top notch! Thank you!"
We responded:
"Hello Tara, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Jon and our team. Providing top-notch customer service is our priority, and we're glad we could make your switch to State Farm smooth and pleasant. If you ever need anything else, don't hesitate to reach out! "
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Jonathan Mikkelsen

July 1, 2025

5  out of  5
rating by Jonathan Mikkelsen
"Great insurance agency to go through Amber was very professional and a great asset to your team !!"
We responded:
"Jonathan- appreciate you taking the time to let us know about your experience, and glad to hear Amber was helpful. Call us anytime you have any questions....BTW: Great name.... "